With Open Banking technology, manual account/asset linking, and Zoopla integration, Mercer Money enables you to see all your finances together at the same time, and to track your net worth. Transactions and balances are updated as they happen, so you're always in touch with the way your money is moving.
By connecting and adding all your different accounts and assets, Mercer Money helps you to categorise your incomings and outgoings, curate your spending, and figure out your money habits. The more you find out, the easier it is to pick up good habits and ditch bad ones.
The Mercer Money app (available for iPhone, iPad and Android devices) means your holistic financial picture, and all your accounts and assets, are just a tap away - no need to remember multiple usernames and passwords. Mercer Money is also available as a secure desktop site, compatible with all modern browsers.
No one except you can access your financial details in Mercer Money, not even your employer or our customer support team. To access your Mercer Money account, a password, pin-code, or biometric ID must be provided - this is further supplemented by multi-factor authentication. Finally, Mercer Money is managed by Moneyhub, who are an FCA-approved Open Banking Account Information Service Provider (AISP) – so you’re fully protected.
Bring details of all your pension pots together in Mercer Money, see the critical role that your pension accounts play in your wider finances, and use our Retirement Calculator to get a handle on how your retirement savings are shaping up.
When it comes to linking your bank account, pension or any other product with the Mercer Money platform, we understand your concerns in relation to sharing your data.
However, we'd like to reassure you that a comprehensive range of robust measures is in place to ensure that our data and systems are secured against risk, to keep your personal and financial information safe, secure and confidential. When you add an account to Mercer Money, all of your personal details and financial data is encrypted and stored separately for extra protection. Data is transported via encrypted channels which prevent hackers from ‘listening in’ or tampering with the information. All of this means that no one except you can access your details, not even your employer or our support team. Only you will have access to the data that is stored within the platform. In addition, your data will never be shared with any third party.
Finally, Mercer Money is managed by Moneyhub, who are an FCA-approved Open Banking Account Information Service Provider (AISP) – so you’re fully protected.
Using artificial intelligence, Mercer Money is able (with 85% to 95% accuracy depending on use) to determine the category that a transaction may belong to. To allow for category spending analysis and the setting of budgets, click the tick if the category assignment is correct, or click the category icon to change the category.
Open Banking connections refresh four times a day, any other account should automatically update at least every 24 hours, but please note that this may not be at the same time each day/night. You can also manually refresh your connection through the 'Linked accounts' page.
If you want to set limits on your spending, set up a budget in any category you choose. To set up a budget go to: 'My Plans' > 'Spending Budgets' > ‘+’ and choose a category. You will now receive nudges if you are nearing or over your budget for each month.
Spending Analysis lets you see how much you’re spending in certain categories. You will be able to compare your current spending to previous months.
Toggle the graph option in the top right-hand corner to choose different graph views.
Forecast lets you see where you can cut back your spending and how much money you may have in the next few months. It shows you how a big spend like a holiday, house or car may affect your finances. Simply choose the accounts you want to include, set your expected monthly income and expenditure, then press start!
If you are experiencing problems with connecting one of your accounts to Mercer Money please take the following steps:
● Sign out of Mercer Money and then sign in to your respective online banking website, specifically with a PC or laptop. This is to ensure there are no issues with the account’s website, or with your login credentials. Sometimes it is simply an update in your online banking that needs to be cleared or accepted.
● Sign out of your online banking and wait at least 10 minutes before logging back into Mercer Money.
● You can then attempt to connect your account again, using the same credentials that were successful within the online banking website.
● If you’re still experiencing problems then please contact support.
If you would prefer to unsubscribe from Mercer Money, please contact our Customer Success Team at [email protected] or on 0330 808 9426, and we can arrange this for you.